Last updated: 24 May 2026
Cookie Policy
The short version
Strictly necessary cookies (such as sign-in and CSRF protection) run automatically. Analytics and marketing cookies only run after you accept them via the cookie banner. You can change your choices at any time.
1. What are cookies?
Cookies are small text files placed on your device when you visit a website. They help the site remember your preferences and understand how you interact with the site. We also use similar technologies (localStorage, pixels) for the same purposes — this policy covers all of them.
2. Your choice
When you first visit ComplyPost we show a cookie banner. You can:
- Accept all — analytics and marketing cookies are enabled
- Reject non-essential — only strictly necessary cookies run
- Manage preferences — choose each category individually
Your choice is stored in a cookie called cp_consent for 365 days and shared across *.complypost.co.uk. You can change your preferences at any time using the link above or in our footer.
3. Strictly necessary cookies
These cookies are required for the website to function and cannot be disabled. They never store anything we use for marketing or analytics.
| Cookie | Purpose | Duration |
|---|---|---|
| cp_consent | Your cookie preferences | 365 days |
| cp_session | Keeps you signed in to the app | Session / 30 days |
| cp_csrf | CSRF protection on forms | Session |
| __next_*, __vercel_* | Next.js / hosting infrastructure | Session |
4. Analytics cookies (optional)
Only set after you accept analytics via the cookie banner. We use these to understand which pages and features are working, so we can improve the product.
| Provider | Purpose | Duration |
|---|---|---|
| Google Analytics 4 | Visitor counts, page views (IP anonymised) | Up to 2 years |
| Google Tag Manager | Container for the tags above | Session |
| PostHog | Product analytics, feature usage | Up to 1 year |
| Microsoft Clarity | Session replay (passwords masked) | Up to 1 year |
5. Marketing cookies (optional)
Only set after you accept marketing via the cookie banner. Used to measure the performance of our paid advertising.
| Provider | Purpose | Duration |
|---|---|---|
| Microsoft Ads (UET) | Measure conversions from Bing/Microsoft ads | Up to 13 months |
6. How to change your choice
Click the link below to reopen the cookie banner and change your preferences. You can also clear the cp_consent cookie in your browser, which will re-prompt you on your next visit.
You can also control cookies through your browser settings:
7. Third-party policies
8. Contact
For questions about our cookie policy, contact us at [email protected].